Terms of Service
Welcome to ProVibe! These Terms of Service ("Terms") govern your use of our website (the "Site") and the social media marketing services ("Services") provided by ProVibe. By accessing or using the Site or Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use the Site or Services.
1. Agreement to Terms
By using the Site or Services, you agree to these Terms, including any future modifications. ProVibe reserves the right to change, modify, or revise these Terms at any time. Any changes will be effective immediately upon posting to the Site.
2. Services Provided
ProVibe offers a range of social media marketing services, including but not limited to: social media strategy development, content creation, paid advertising, influencer marketing, analytics and reporting, and consulting. The specific Services you may access or use are outlined in your agreement with ProVibe.
3. User Responsibilities
You agree to:
- Provide accurate and complete information when using our Services.
- Use the Site and Services in compliance with all applicable laws and regulations.
- Ensure that any content you submit or share through our Services does not violate intellectual property rights, defame, or harm others, and does not contain harmful, obscene, or unlawful materials.
4. Account Registration
To access certain features of the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
5. Fees and Payment
You agree to pay for the Services provided according to the agreed-upon pricing outlined in your contract or invoice. Payments must be made in the manner specified, and any late payments may result in suspension or termination of Services. All fees are non-refundable, except as expressly stated in the agreement.
6. Ownership of Content
All content you provide to ProVibe, including text, images, videos, logos, and other materials, remains your property. However, by submitting content, you grant ProVibe a non-exclusive, worldwide, royalty-free license to use, modify, and distribute the content in connection with providing the Services.
7. Confidentiality
ProVibe will maintain the confidentiality of your confidential information and will only use it as necessary to perform the Services. You agree to protect the confidentiality of any proprietary or confidential information of ProVibe.
8. Limitation of Liability
ProVibe will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms or your use of the Site or Services shall be limited to the amount paid by you for the specific Services related to the claim.
9. Termination
ProVibe may suspend or terminate your access to the Site or Services at any time, without notice, for any reason, including if you violate these Terms. Upon termination, you must stop using the Site and Services and remove any content you may have posted.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall be brought in the courts located in [Insert Jurisdiction].
11. Indemnification
You agree to indemnify, defend, and hold ProVibe, its affiliates, officers, employees, agents, and partners harmless from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site or Services, violation of these Terms, or infringement of any third-party rights.
12. Dispute Resolution
Any disputes arising out of or relating to these Terms will be resolved through mediation or arbitration in South Africa. If a dispute cannot be resolved through informal negotiations, you agree to submit to binding arbitration before a qualified arbitrator.
13. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
ProVibe SMM Agency
[email protected].